Private media access
Uploads and results use a private object bucket. Browser access uses expiring signed URLs plus server-side ownership checks.
This page documents controls implemented in the current codebase, known AI limitations, and release work that is still open. It is not a security certification or uptime guarantee.
Text to Logo creates concepts without an upload. 2D to 3D restyles one source 2D logo. Each request produces one to four image files and never GLB, OBJ, or editable 3D geometry.
Accurate spelling, unique design, alpha transparency, trademark clearance, print suitability, and provider availability are not guaranteed.
For 2D to 3D, the browser uploads one JPG, PNG, or WebP 2D logo through a time-limited Cloudflare R2 URL.
The API sends a constructed prompt, settings, and—when needed—a short-lived source-logo link to a third-party AI generation service.
Every requested output must download and validate as an image before the task succeeds. A short result fails the whole task and returns its full credit charge.
AI3DLogo stores results in private R2 and issues short-lived preview or download links only to the task owner.
Uploads and results use a private object bucket. Browser access uses expiring signed URLs plus server-side ownership checks.
Authentication uses Secure, HttpOnly cookies and CSRF checks. Provider, payment, storage, and signing secrets stay in the API service.
Generation acceptance, full credit debit, and work scheduling share one database transaction. Refunds and provider callbacks are idempotent.
Routine error reporting removes request bodies, cookies, query strings, private URLs, prompts, user objects, and credentials before delivery to Sentry.
| Source uploads and unsaved results | Up to 24 hours |
|---|---|
| Saved Free creations | 60 / 7 days |
| Saved Credit Pack creations | 300 / 30 days |
| Saved subscriber creations | 1,000 / 90 days |
Deletion is queued asynchronously. Third-party generation services apply their own retention under their current terms. See the full Privacy Policy.
Production hosting regions, operator identity, governing terms, processor agreements, and final retention schedules are release gates. Until those are complete, the legal pages remain visibly marked as pre-launch drafts.
Email support@ai3dlogo.com with a public user ID, task or order ID, timestamp, and concise description. Do not send passwords, API keys, full card numbers, illegal content, or private signed media URLs. AI3DLogo does not currently advertise a public bug bounty or guaranteed response time.